Rotasi layar Galaxy S5 tidak berfungsi untuk aplikasi, kamera depan dan belakang membuat foto dan video terlalu kasar dan berisik

# GalaxyS5 adalah salah satu flagships Samsung tertua yang masih digunakan oleh jutaan orang di seluruh dunia saat ini, jadi kami berharap banyak orang dapat mengalami masalah dengannya dari hari ke hari. Oleh karena itu, posting ini hanyalah kumpulan masalah S5 yang dilaporkan kepada kami selama seminggu. Kami berharap ini tidak hanya membantu pengguna yang disebutkan di sini tetapi juga orang lain yang mungkin memiliki pengalaman serupa. Bagi mereka yang mencari solusi lain untuk masalah S5 mereka sendiri, coba kunjungi halaman pemecahan masalah Galaxy S5 utama kami.

Untuk saat ini, ini adalah masalah yang disebutkan dalam materi ini hari ini:

  1. Rotasi layar Galaxy S5 tidak berfungsi untuk aplikasi
  2. Galaxy S5 mati saat tidak terhubung ke pengisi daya
  3. Galaxy S5 membuat suara dering sebelum akhirnya mati | Galaxy S5 tidak mau hidup kembali
  4. Galaxy S5 gagal untuk hidup kembali
  5. Kamera depan dan belakang Galaxy S5 membuat foto dan video terlalu berbintik dan berisik
  6. Verizon Galaxy S5 tidak dapat mengirim SMS ke beberapa nomor di Guatemala

Jika Anda mencari solusi untuk masalah #Android Anda sendiri, Anda dapat menghubungi kami dengan menggunakan tautan yang disediakan di bagian bawah halaman ini, atau Anda dapat menginstal aplikasi gratis kami dari Google Play Store.

Saat menjelaskan masalah Anda, harap berikan penjelasan sedetail mungkin agar kami dapat dengan mudah menunjukkan solusi yang relevan. Jika Anda bisa, mohon sertakan pesan kesalahan persis yang Anda dapatkan untuk memberi kami gambaran dari mana harus memulai. Jika Anda sudah mencoba beberapa langkah pemecahan masalah sebelum mengirim email kepada kami, pastikan untuk menyebutkannya sehingga kami dapat melewatkannya dalam jawaban kami.


Masalah # 1: Rotasi layar Galaxy S5 tidak berfungsi untuk aplikasi

Hai. Saya memiliki Galaxy S5 yang menjalankan Android 6.0.1. Selama minggu pertama Agustus 2016, rotasi layar saya mulai tidak berfungsi untuk aplikasi apa pun. Saya baru-baru ini menemukan bahwa jika saya reboot dalam Safe Mode, rotasi layar berfungsi dengan baik. Saat saya kembali ke mode normal, ini akan berfungsi sampai layar saya tidur dan kemudian tidak berfungsi lagi. Tes Gyro menggunakan menu * # 0 * # 0 menunjukkan gagal ketika rotasi layar tidak berfungsi dan lulus saat berfungsi. Jadi sepertinya saya tidak memiliki masalah perangkat keras. Apakah ada pembaruan OS yang keluar selama minggu itu? Saya juga berada di kamp pramuka sepanjang minggu dan berpikir panas dan kelembaban mungkin telah melakukan sesuatu pada ponsel saya, tetapi tampaknya itu masalah perangkat lunak. Terima kasih atas bantuan yang dapat Anda berikan. - Cory

Solusi: Hai Cory. Kami setuju dengan Anda bahwa masalahnya tampaknya pada perangkat lunak di alam. Kami belum mendengar masalah serupa dari pengguna lain, jadi kami tidak dapat mengatakan dengan pasti apakah ini unik untuk perangkat Anda, mungkin disebabkan oleh aplikasi lain, atau tidak. Juga tidak ada cara untuk mengetahui dengan pasti apakah ini disebabkan oleh pembaruan perangkat lunak yang buruk. Jika Anda melihat masalah tepat setelah menginstal Android Marshmallow, kemungkinan besar itu adalah bug sistem operasi. Kami menyarankan Anda untuk menghapus partisi cache dan melakukan reset pabrik untuk melihat apakah itu akan membuat perbedaan. Untuk referensi, di bawah ini adalah langkah-langkah tentang cara melakukan prosedur ini:

Cara menghapus partisi cache S5

  • Matikan perangkat.
  • Tekan dan tahan tiga tombol berikut secara bersamaan: tombol Volume Naik, tombol Rumah, dan tombol Daya.
  • Saat telepon bergetar, lepaskan tombol Daya tetapi terus tekan dan tahan tombol Volume Naik dan tombol Rumah.
  • Saat layar Pemulihan Sistem Android muncul, lepaskan tombol Volume Naik dan Beranda.
  • Tekan tombol Volume Turun untuk menyorot 'wipe cache partition.'
  • Tekan tombol Daya untuk memilih.
  • Ketika partisi cache wipe selesai, 'Reboot system now' disorot.
  • Tekan tombol Daya untuk memulai ulang perangkat.

Cara mengatur ulang pabrik S5

  • Matikan perangkat.
  • Tekan dan tahan tiga tombol berikut secara bersamaan: tombol Volume Naik, tombol Rumah, dan tombol Daya.
  • Saat telepon bergetar, lepaskan tombol Daya tetapi terus tekan dan tahan tombol Volume Naik dan tombol Rumah.
  • Saat layar Pemulihan Sistem Android muncul, lepaskan tombol Volume Naik dan Beranda.
  • Tekan tombol Volume turun beberapa kali untuk menyorot 'wipe data / factory reset.'
  • Tekan tombol Daya untuk memilih.
  • Tekan tombol Volume turun hingga 'Ya - hapus semua data pengguna' disorot.
  • Tekan tombol Daya untuk memilih dan memulai reset master.
  • Ketika master reset selesai, 'Reboot system now' disorot.
  • Tekan tombol Daya untuk memulai ulang perangkat.

Masalah # 2: Galaxy S5 mati ketika tidak terhubung ke pengisi daya

Halo, saya menemukan halaman yang Anda miliki online untuk memecahkan masalah. Samsung Galaxy S5 saya mulai mati saat terisi penuh dan tidak dapat memulai ulang. Itu hanya bergetar dan mencoba untuk menyalakan tetapi segera dimatikan lagi. Saya dapat memulai ulang jika dicolokkan ke pengisi daya Samsung saya tetapi ketika saya mencabutnya, itu tidak bertahan lama.

Saya membersihkan cache, mengganti kartu SD dan melakukan restart bersih. Saya mengunduh antivirus dan tidak melakukan apa pun. Haruskah saya mendapatkan baterai lain? Ia mengatakan itu dibebankan jadi saya tidak tahu mengapa itu akan terjadi. Teknisi di AT&T menyarankan itu tetapi tampaknya tidak tahu banyak tentang itu. Jika ini masalah umum Samsung, apakah ada penarikan telepon? apakah ada perangkat lunak yang dapat memberi tahu aplikasi mana di ponsel yang dapat menyebabkan masalah? Terkadang itu terjadi jika saya membuka aplikasi kamera saya. Terima kasih telah membaca ini dan saran apa pun sangat kami hargai. - Renee

Solusi: Hai Renee. Berapa usia Galaxy S5 Anda? Jika Anda telah menggunakannya selama lebih dari setahun sekarang, penyebab masalahnya mungkin baterai. Baterai lithium-ion seperti yang ada pada S5 Anda biasanya mulai menunjukkan masalah kinerja setelah 200-300 siklus pengisian. Siklus pengisian adalah ketika Anda menghabiskan daya baterai hingga 0%, mengisi ulang hingga 100%, lalu mengosongkan (menggunakan) lagi hingga kosong (0%). Jika Anda mengisi daya ponsel setidaknya rata-rata sekali sehari selama lebih dari setahun sekarang, kemungkinan besar baterai mungkin telah kehilangan kapasitas yang signifikan untuk mengisi daya.

Haruskah saya mendapatkan baterai lain? Kemungkinan besar ya. Seperti disebutkan di atas, baterai mungkin kehabisan daya dan tidak dapat lagi mengisi daya yang cukup saat ini. Untuk memastikan bahwa bukan sistem operasi yang membaca level baterai yang salah, Anda juga dapat mencoba mengkalibrasi ulang baterai dengan melakukan hal berikut:

  • Gunakan ponsel dengan bermain game atau melakukan tugas untuk mempercepat pengosongan daya, hingga ponsel mati dengan sendirinya.
  • Hidupkan kembali telepon dan biarkan mati sendiri.
  • Isi daya telepon tanpa menyalakannya kembali.
  • Tunggu hingga baterai terisi penuh hingga 100%
  • Cabut pengisi daya dan hidupkan telepon.
  • Jika ponsel mengatakan sudah tidak 100% lagi, matikan, colokkan kembali pengisi daya dan tunggu hingga daya 100% tercapai.
  • Cabut pengisi daya untuk menghidupkan telepon lagi.
  • Gunakan telepon sampai Anda menghabiskan baterai hingga 0.
  • Ulangi siklus ini sekali.

Apakah ada penarikan di telepon? Tidak. Tidak ada penarikan untuk telepon lama seperti Galaxy S5.

Apakah ada perangkat lunak yang dapat memberi tahu aplikasi mana di ponsel yang dapat menyebabkan masalah? Tidak. Jika menurut Anda masalahnya disebabkan oleh suatu aplikasi, Anda harus memulai ulang ponsel dalam mode aman, atau menghapus ponsel hingga bersih melalui pengaturan ulang pabrik dan mengamati cara kerja ponsel setelah setiap instalasi aplikasi tunggal.

Untuk mem-boot dalam mode aman, ikuti langkah-langkah berikut:

  • Matikan perangkat.
  • Tekan dan tahan tombol Daya.
  • Saat 'Samsung Galaxy S5' muncul di layar, lepaskan tombol Daya.
  • Segera setelah melepaskan tombol Daya, tekan dan tahan tombol Volume turun.
  • Terus tahan tombol Volume turun hingga perangkat selesai memulai ulang.
  • Mode aman akan ditampilkan di sudut kiri bawah layar.
  • Release the Volume down key when you see Safe Mode.

Problem #3: Galaxy S5 made ringing noise before eventually dying | Galaxy S5 won’t turn back on

Hi! I was in a car ride when my S5 made a weird screeching/ringing noise before shutting off. I tried to turn it on but it is not responding to anything. Moreover, plugging in to charge does not light up the LED at the top. The phone just seems absolutely dead. I never dropped or soaked the phone, it was not hot or under pressure at the time – it just gave up on life. The only thing I can confirm is that I did not install the new Android version due to lack of space. This has been going on for months with the phone notifying me to update. Could the lack of space have something to do with it? Thanks in advance. — Denys

Solution: Hi Denys. Lack of storage space can’t cause any smartphone to die or not power on. There must be something else that caused the problem. To see if it’s a software glitch, try booting the device to alternate modes. Here’s how:

Boot in Recovery mode:

  • Charge the phone for at least 30 minutes.
  • Press and then hold the Home and Volume UP keys, then press and hold the Power key.
  • When the Samsung Galaxy S7 shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
  • When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.
  • Using the Volume Down key, navigate through the options and highlight ‘wipe cache partition.’
  • You can either wipe the cache partition or do a factory reset when in this mode.

Boot in Download Mode:

  • Charge the phone for at least 30 minutes.
  • Press and then hold the Home and Volume DOWN keys, then press and hold the Power key.
  • When the Samsung Galaxy S7 shows on the screen, release the Power key but continue holding the Home and Volume DOWN keys.
  • Wait until the Download screen appears.
  • If you can boot the phone in download mode but not in other modes, that means that your only way out may be to flash a stock or custom firmware.
  • Use Google to look for a guide on how to do it.

Boot in safe mode:

  • Charge the phone for at least 30 minutes.
  • Press and hold the Power button.
  • Once the ‘Samsung Galaxy S7’ logo appears, release the Power key and immediately press and hold the Volume Down button.
  • Continue holding the button until the phone finishes rebooting.
  • Once you see the text “Safe mode” at the bottom left corner of the screen, release the Volume Down button.
  • The only difference of safe mode from normal mode is that the former prevents third party apps from running. If you can boot the phone in safe mode but not in normal mode, uninstall all apps until the issue (that prevents you from booting normally) is eliminated.

All these three alternate boot modes are independent of normal mode and do not need the operating system to work. If your phone remains unresponsive after trying all of them, that means that hardware must be to blame. Try using a new battery to see if that will make any difference. Otherwise, you must send the phone in for repair or replacement.

Problem #4: Galaxy S5 fails to power back on

Hey I have a problem with my phone (Samsung Galaxy S5) . I have had this phone for around 9 months now and have had problems with it in the past where I have had to send it away to be fixed.

My phone has been working perfectly fine, and I have been carrying it in my school bag. Today when I got my phone out of my bag and tried to turn it on it wouldn’t turn on. I didn’t turn the power off or anything and I am concerned to why it isn’t turning on?

I was wondering if you had any tips to try to fix my phone I don’t want to send it away again and I don’t want to buy a new phone again.

I have tried pressing the power button, I have tried holding down the power button and home button at the same time, I have tried taking the battery out and then putting it back in again and none of the things I have tried have worked. if you have any ways of fixing my phone it would be much appreciated. Thank you. Sincerely. — Madison

Solution: Hi Madison. Android troubleshooting is simple, if all software solutions have been tried, there must be a problem on the hardware department. Kindly refer to our suggestion for Denys above on what to do.

Problem #5: Galaxy S5 front and rear cameras makes too grainy, noisy photos and videos

Hi. I used to have S4 which had an amazing camera both front and rear, especially rear once which gave result like DSLR for pictures and videos. Too very sharp, accurate colors and no matter how much I zoom picture quality was awesome. I sold it. Now I bought S5. now the problem is that the S5 is way better in all aspects, like smooth and fast but it has terrible camera rear, plus front. Don’t even want to talk about front camera, too muccchhhh noisy, grainy. I just wonder if I have gotten a bad piece. Is there something wrong with my S5 camera?

i was expecting bettrr result than the S4 but it is not even anywhere near my S4 camera result, both in low light or with flash. Pictures taken by S5 have so much noise and blury. My S4 model was i9500 and s5 is G900F.

The only reason I sold my S4 was it was hanging and overheating. now I don’t want to sell the S5 because its working very good. But I definitely want some cure for my S5 camera. Should I buy a new camera both front and new and replace them on my S5? waiting eagerly for your reply. — Shahzaib

Solution: Hi Shahzaib. The only instance Samsung admitted something’s wrong with their Galaxy S5 camera was when the “Camera Failure” error kept showing up, way back in 2014. Samsung admitted to Re/code that a number of Galaxy S5 were affected by a faulty camera hardware but it was addressed quickly at that time via unit replacement. The next batches of Galaxy S5 were apparently clear of that hardware bug and the S5 was generally smooth sailing afterwards.

If the quality of the photos and videos from your S5 are really substandard, that is probably due to incorrect camera configuration, bad software, or malfunctioning camera hardware.

To check if you’ve misconfigured your camera settings, simply wipe the camera app’s cache and data. Here’s how:

  • Open the Settings menu either through your notification shade (drop-down) or through the Settings app in your app drawer.
  • Navigate down to “Apps”. This may be renamed to something like Applications or Application Manager in OEM skinned versions of Android 6.0.
  • Once in there, click on the camera app.
  • You’ll now see a list of stuff that gives you information about the app, including Storage, Permissions, Memory Use, and more. These are all clickable items. You’ll want to click on Storage.
  • You should now clearly see the Clear Data and Clear Cache buttons for the application.

Tapping the Clear Data button is the virtual equivalent of removing and re-installing the app. It also resets all camera app settings back to their default state. If the photos and videos remain grainy and noisy, your next step is to do a factory reset.

Factory reset may or may not help in this case but it does have one important function — it resets all software and pre-installed app settings to their known, factory state. If your S5 camera was initially working better when you first unboxed it, chances are a bug may have developed overtime that affects how your camera app works. By doing a factory reset, you are, in effect eliminating the bug and making sure that the app’s configuration are set up properly. If the problem persists even right after you do a factory reset though, that should tell you that the camera hardware itself may not be working properly. We advise against replacing the camera yourself but if you have no other choice, go ahead and do it. We must warn you though that parts replacement may complicate matters and may damage other parts permanently. If you haven’t done a camera replacement on an S5 before, see to it that you do it carefully.

Problem #6: Verizon Galaxy S5 cannot send SMS to some numbers in Guatemala

Hi there. I’m hoping you might be able to help me out with some problems I’m having.

I bought a Unlocked Verizon Samsung S5 off eBay – SMG900V. I live in Guatemala, and got the phone to work with my local SIM card no problem. (I had to manually input APN settings). However, I am unable to send text messages (SMS) to some local Guatemalan numbers. Some numbers I can send text messages to. It doesn’t matter if I include the country code in the number or not (+502, incidentally). I can receive text messages from everyone.

Also, when I call some numbers for my cell service provider (eg: *256 for voice messages, or *66 to check my credit) the calls will not go through. It seems as though by dialing * my phone seems to think I’m calling a Verizon system number.

Under APN settings, the Verizon settings are there, but the option to delete is not possible as the APN is greyed out. Any advice?

Many thanks! — David

Solution: Hi David. Verizon uses CDMA technology, thus their phones are a lot more problematic when used in other networks, even those that also uses CDMA. By buying it, you must be ready to accept the fact that some features or services may act up. That’s a fact of life in today’s smartphone age. We can’t tell you if the reason why you seemed unable to send SMS to select contacts is due to your phone running a Verizon firmware or not. There’s no way for us to know.

We do know that mobile data settings of Verizon phones stick, that is, the APN settings from them is coded permanently on the phone itself. This is an opposite experience with most GSM phones as the APN settings in these types of phones can be easily deleted and modified. Network settings for Verizon phones, on the other hand, are hard coded so most of the time if you use them outside Verizon, there will always be network- or mobile-data-related problems. Try checking with your Guatemalan carrier if they can help you reconfigure the phone to make it compatible with their services.


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